Patients and their relatives spend most of the time they spend in health institutions during the delays in appointment times, the procedures to be done for diagnosis and the waiting times for the results. These times, which are generally spent with stress and negative emotions; It is necessary to evaluate activities such as speaking and sharing information by creating environments where relaxation and comfort are prioritized, and where they can easily use their personal devices that enable them to stay in touch with the outside world. Calming colors, personal belongings and sitting areas that take care of the needs of the relatives of the patients, and the use of art works such as paintings and sculptures that support emotional comfort as well as physical comfort in these areas create a relaxing effect.